FAQ
1. What types of clothing do you sell?
We offer a wide variety of clothing for men, women, and children. Our collection includes casual wear, formal attire, outerwear, activewear, and more. Whether you’re looking for everyday essentials or something special, we have options for all styles and occasions.
2. How can I place an order?
To place an order, simply browse our website and select the items you wish to purchase. Add them to your shopping cart, proceed to checkout, and provide your shipping and payment details. Once your order is confirmed, we’ll process it and send you a confirmation email.
3. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary based on your location. Please enter your shipping address at checkout to see available shipping options.
4. How do I know my size?
We provide a size guide on each product page to help you choose the right size. Please refer to the guide for accurate measurements and compare them to your own. If you have any questions, feel free to contact us for assistance.
5. Can I make changes to my order after it’s been placed?
Once your order is submitted, we aim to process it quickly. If you need to make changes, please contact our customer support team at service@adornook.com as soon as possible. We’ll do our best to accommodate your request before the order is shipped.
6. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status through the carrier’s website.
7. What is your return/exchange policy?
We offer a 30-day return policy for unused and unworn items. If you’re not satisfied with your purchase, you can return it for a refund or exchange. Please visit our returns page for more details on how to process a return or exchange.
8. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. All payments are processed through encrypted systems to ensure your security.
9. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team via email at service@adornook.com. We are happy to help!
10. Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website and send them to loved ones via email.
11. How do I subscribe to your newsletter?
To stay updated on new arrivals, exclusive offers, and more, simply enter your email address at the bottom of our homepage or during checkout to subscribe to our newsletter.
12. Do you offer discounts or promotions?
We periodically offer discounts and promotions. Be sure to subscribe to our newsletter and follow us on social media to get the latest updates and special offers.